About Us
About Holcow
Holcow is operated by Hubei Zhen'ang Trading Co., Ltd., a company established in 2026 and located in Huanggang City, Hubei Province, China. Holcow is an international B2C team focused on providing a range of products to customers in the United States. Our store specializes in pet supplies — everyday essentials for freshening, grooming and caring for pets — with the goal of helping families enjoy a happier daily life together.
Our Mission
Our mission is to simplify the online shopping process and provide a stress-free shopping experience.
To our customers, we promise:
-
Low Prices: We work with manufacturers directly and cut out unnecessary costs, so we can offer the no-frills prices you see.
-
Quality Assurance: What you see is what you get. We carry out manual quality checks on the products we sell before they are packed and shipped to you.
-
Privacy: We apply a strict policy on controlling and limiting access to your personal information.
Best Price and Quality Products
As you know, one of the reasons we incorporated this online store is to provide quality products to our customers at competitive prices. Unlike conventional sellers, we have our own warehouses, and no agent is involved in the procurement process. As a result, we are able to cut unnecessary costs and pass that benefit on to our customers.
Payment Security and Privacy (PayPal and SSL Certificate)
Your online transaction on Holcow is protected with high levels of transaction security. Our store uses SSL encryption technology to protect your card information while securely transmitting it by SSL directly to a secure electronic vault for payment processing. We use PayPal as a payment gateway, which is widely trusted. We do not share our customers' data with third parties, and the data we collect is used only for processing and delivering orders.